Support work stays connected
Requests, priorities, SLAs, approvals and knowledge move through one dependable flow.
Explore service operationsProudly Canadian
Operations without the tool sprawl
Everything your company runs on.
One connected platform.
Bring service, people and IT operations together, on your own infrastructure or in SystemBuddy Cloud.
One operational picture
Less switching. Faster answers. Clearer ownership.
IT sees the full context
Assets, monitoring, patching, scripts, remote tools and backups meet at the affected device.
Explore IT operationsPeople operations fit the work
Onboarding, training, scheduling, leave and collaboration stay close to everyday operations.
Explore people operationsNew in 2.3
Security evidence and safer updates
Security validation
Review network exposure, domain and email protections, controlled validation evidence, related attack paths, authorized phishing simulations, and security reports in accountable workflows.
Explore security validationUpdate operations
Use Update Management to review, approve, schedule, and track operating-system and agent updates with visible policy and results.
Explore automation and updatesSee the flow
From request to resolution
Start with the guided workflow, explore the product freely, or open the complete role-based workspace.
- Employee submits a request
- Technician triages it
- Device context appears
- An approved fix runs
- The resolution becomes reusable knowledge
Choose how you operate
Run it your way
Self-hosted
Deploy SystemBuddy on infrastructure you control, with annual licensing and approved trials.
See self-hosted plansSystemBuddy Cloud
Use a private hosted workspace with paid full-user plans and free ticket-only requester accounts.
See Cloud plansIT Providers & MSPs
Run SystemBuddy on your own server for multiple clients under a custom capacity-based license.
Contact usReady to see if it fits?